Conversation Management

Vizerto Analytics:
• Trending Seeker Questions and Expert Responses
• Analytics based on domains, volume, and roles
• Management view of user engagement and Organization Knowledge Quotient

Vizerto Admin & CM:
• User Role and Permissions Management
• Interface to ingest and certify new knowledge source for common use
• Invalidate specific knowledge requiring an update
• View into questions that need higher attention for rerouting or second opinion