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The Future of Work
92% of workers have reported burnout stemming from remote work. Some of the biggest challenges in the post-Covid era of work is the dramatic shift in how we communicate. In comes communication platforms, like Slack, WebEx, and Microsoft Teams. These tools have helped fill the role of ad-hoc meetings and “watercooler talk.” However, the transition has not been …
Smoother Onboarding In A Remote Age
To tackle the hybrid/remote onboarding process, things need to change. “Already in wide use for hiring purposes, AI is slowly but surely starting to change the ways new hires adjust to their roles.” -Gil Becker, Forbes. The up-and-coming solution is chatbots, powered with AI technology. But let’s be honest; how often have you used a chatbot AND …
Eliminating Your Information Silos
When trying to dismantle your information silos: “More systems isn’t always the answer. But having the right systems in place can be. When your organization invests in a solution that gives each employee the appropriate level of insight to the same single source of truth, it’s hard for information silos to thrive.” -Niji Sabharwal Dismantling …
Traditional B2B Sales and Marketing Are Becoming Obsolete
The winds of change are coming for the traditional B2B Sales and Marketing process… “Helping today’s B2B buyers buy isn’t a sales challenge, nearly so much as an information challenge (or, alternatively, an information opportunity). The companies that best provide customers the information they most urgently seek, specifically through the channels they most clearly prefer, …
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FAQs are out. Enterprise Digital Assistants are in.
“Let’s face it: Most FAQ pages aren’t composed of frequently asked questions at all. The content on the page is invented by someone on the marketing team. Hopefully the chosen questions reflect reality, but they’re almost never pulled from a deep knowledge of what customers are actually asking. You can’t tell us that this question …
FAQs are out. Enterprise Digital Assistants are in. Read More »
Despite investments in seller tools, content, and training, B2B sellers still struggle with productivity and answering everyday questions
Seller efficiency and effectiveness have been a business challenge that has been around as long as most businesses. In today’s B2B world of digital transformation, exponential complexity, and information explosion, this challenge has become even more acute. How do YOUR sellers handle tough questions in front of a customer? Are your sellers fluent, and accurate, …
Essential components of a truly different, better approach to sales enablement
Improving sales productivity and efficiency is on every CRO’s priority list. Inefficient and ineffective selling motions within organizations can cost companies millions in lost revenue. Among all the areas to improve annual revenues, 79% of sales executives say a leading driver of hitting new targets is improving seller productivity. 84% of sales executives cite content …
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