Building autonomous agents? Here are the arguments I keep bumping into—speaking from the trenches: Vectorize everything vs. giant context windows You say “vectorize your data.” they say “why bother… I’ll just load the raw docs at runtime with a jumbo context window.” RAG for grounding vs. let-the-model-read-it-all You say “RAG + ranked chunks keeps answers …
As we advance Vizerto to take on Agentic Tasks; here are a few first-hand observations: Tokens Blow Up Fast – The moment you let an AI agent do heavy research or reflections, the token count can shoot through the roof. This has direct $ implication. Run Times Can Be All Over the Place – Sometimes …
With autonomous agents able to navigate across CRM, Order-to-Cash, Customer Support, and more… do we still need centralized systems of record? The case for disruption: Agents dynamically query multiple systems to create task-specific data views No need for rigid pipelines—data is pulled on demand We shift from “Where’s the official data?” to “What’s needed for …
Is the “System of Record” still relevant in the age of AI Agents? Read More »
As we develop AI agents, here are a few important considerations we’ve discovered: Current APIs are designed for humans driven workflows AI agents need APIs to navigate and access application data, but many existing APIs are built with human-assisted workflows in mind. This limits the agent’s performance potential because the APIs may not expose direct, …
Most of us tackle a task—be it responding to customer inquiry, writing business requirements, test and validation, conducting market analysis, or developing a sales pitch—through our personal mental model: Past experience bias (“I’ve always done it this way.”) Effort-vs-time trade-off (“How long will this take?”) Risk calculus (“If I try something crazy, will it blow …
The Mental-Model Ceiling—Why GenAI & Agents Matter Read More »
Spencer Hotz at Mediafly states: “Sales enablement is present in a majority of companies, yet most lack the tools to scale. 58% of survey respondents have a sales enablement function, yet only 19% support the program with sales enablement technology, limiting their ability to scale training and coach large teams.” Vizerto is the category-defining tool …
“It’s ironic how we live in the information age but gathering the information we need in a snap can be incredibly time-consuming! Additionally, with the potential of a looming recession, many companies are starting to manage their headcount carefully, and this may mean that marketers may not have the support required to gather time-sensitive insights.” …
How Fast Are You Able to Procure Information in Your Company? Read More »
“While there are numerous reasons people feel frustrated when dealing with businesses, one problem often causes the biggest headaches: having to repeat their information.” -Thomas Gorny, Nextiva. Gorny continues in this Nasdaq article, explaining how the pain of having to repeat information is a common negative experience that contributes to losing customers. Roughly 60% of …
Bob Dylan said that “the times they are a-changin’” and it couldn’t be more true for B2B sales. Sales playbooks continue to reinvent themselves in times of great paradigm shifts, like we have seen in the post-COVID era and the great resignation. But the goals always remain the same: sell more, lose less. Charles Atkins …
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